Returns & Exchanges

At HBADA Official, we want you to be completely satisfied with your ergonomic seating experience; therefore, we offer a 30-day return policy for items in original condition and packaging.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

2

Receive Authorization

Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.

3

Pack and Ship

Carefully disassemble and pack the chair in its original box with all components included, ensuring the RMA number is clearly marked on the exterior.

4

Inspection and Refund

After our warehouse team inspects the returned item for damages, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing